Stefan Bieri from die Schweizerische Post showcases the Research Agent: all key customer information from internal and external sources, consolidated at a glance. As a result, the sales team spends less time researching before a customer meeting and more time with the customer.
Stefan Bieri
Dieter Lehmeyer
Dieter Lehmeyer of M-net provides insights into how the BSI Voice Agent automatically handles service inquiries around the clock, reduces costs, and at the same time strengthens the role of service employees. AI handles the routine tasks. People create the added value.
Dr. Barbara Studer
What happens in your brain when AI takes tasks off your hands? The neuroscientist Dr. Barbara Studer reveals how we can regain mental capacity – for what truly matters: relationships, creativity, and genuine well-being.
Markus Brunold
Kicking off the plenary session, BSI CEO Markus Brunold welcomes everyone: Where do we stand, and where are we headed? His perspective on strategy, customer values, AI agents, and Elements offers a clear sense of what lies ahead and why the journey with BSI Software is worth taking.
Program
Here is what you can look forward to
It is worth getting excited: Our BSI Customer Summit program keeps growing. We will be unveiling more speakers and sessions in the weeks to come. Keep checking back – more highlights are on the way.
One thing is certain. We will kick off the Summit on Tuesday, November 24, at around 1:00 p.m. and wrap it up with an apéro-style reception on Wednesday, November 25, at around 3:00 p.m.